Solentra House processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (EU GDPR).
Your rights
- The right of access to your personal data.
- The right to rectify inaccurate or incomplete personal data.
- The right to erasure of your personal data, subject to legal retention requirements.
- The right to restrict our processing of your personal data.
- The right to data portability.
- The right to object to processing based on legitimate interest or for direct marketing.
- The right to withdraw consent at any time where processing is based on consent.
- The right not to be subject to automated decision-making producing legal effects.
How to submit a request
Email legal@solentrahouse.xyz with a description of your request and the email address you used with us. We respond within 30 days. We may extend this by up to a further 60 days for complex requests and will tell you if we do. We may ask for proof of identity before acting on the request to protect your data.
Supervisory authority
If you are based in the United Kingdom, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk.
If you are based in the European Economic Area, you have the right to lodge a complaint with the supervisory authority in your country of residence. The European Data Protection Board lists national authorities at edpb.europa.eu.
Further information
For details on what data we collect, why, how long we keep it, and which processors are involved, see the Privacy Policy.